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NTT DATA Hiring Freshers For Customer Service Operations

NTT DATA Hiring Freshers For Customer Service Operations At Porur, Chennai, Tamil Nadu, India.

Job Description:

More than 100+ vacancy for customer service job in NTT Data bpo company at Chennai.

Only hard working peoples can apply.

Required Qualification:

Need to work regularly scheduled shifts from Monday-Friday.

University degree or equivalent that required 3+ years of formal studies of the English language from 2019 /2020 batch preferred


0-6 months of experience in a global call center, where you had to correspond in writing or over the phone with customers or business associates who spoke English.

1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.

0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.

Roles & Responsibilities:

Ensuring accurate and timely completion of transactions to meet or exceed client SLAs.

Responding to customer requests by phone and/or in writing to ensure timely resolution of unpaid medical insurance claims.

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.

Analyzing medical insurance claims for quality resolution.

Resolving complex situations following pre-established guidelines.

Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.

Organizing and completing tasks according to assigned priorities.

Work Location:

Porur, Chennai, Tamil Nadu, India.

Job Provider:

NTT Data Global Delivery Services Private Limited ” www[dot]nttdata[dot]com

Nippon Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967.

NTT, following its privatization in 1985, spun off the Data Communications division as NTT DATA in 1988, which has now become the largest of the IT Services companies headquartered in Japan.

Procedure To Apply Customer Service Job Vacancy:

For more details about applying this Freshers customer service job visit our official website www [dot] nttdata [dot] com .

If you need any further clarification about this customer based BPO job feel free to call us at +91-8667736232

Don’t forget to check other Customer Service job vacancies


  • NTT Data Global Delivery Services Private Limited
  • +91-8667736232
  • No.18 18/1,South End Road, BANGALORE, Karnataka, India
  • Offering Job
  • Full Time
  • Associate /Senior Associate
  • 0 - 1 Year
  • Not Disclosed
  • Any