Urgent hire for Service Delivery Manager in Puresoftware at Hyderabad

Job Description:

We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction.
The service delivery manager may perform technical tasks, such as troubleshooting technical issues, and may perform administrative tasks, such as managing team performance and checking the quality of inventory.
The main tasks of a service delivery manager, however, include managing projects, fixing reliability issues, tracking service metrics, managing budgets, and leading the service delivery team.

Requirements:

Maintaining positive relationships with customers and key stakeholders.
Identifying customer needs and overseeing service delivery within the business context.
Leading the cloud support team, managing conflict internal and external both.
Take ownership of customer issues reported and see problems through to resolution
Supervise day-to-day operations and respond to customer service issues in a timely manner.
Ensuring the team’s processes and tasks are carried out efficiently.

Work Location:

Hyderabad Telangana India

Company:

“Puresoftware” www[dot]puresoftware[dot]com.

PureSoftware is one of the fastest growing software products and services company that delivers a differentiated customer experience, accelerates cycle times, and helps customers in achieving business outcomes through adoption of new-age digital technologies and integrating them with their existing systems.

How To Apply?

For More details about this Service Delivery Manager, visit the Official website www[dot]puresoftware[dot]com.

In Order to apply please send your latest update resume (CV) to our mail address:info@puresoftware.com

If you need any further clarification about this Service Delivery Manager feel free to call us details about: 01204621010

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